7 Reasons Why Salesforce Managed Services Is a Better Option Than Hiring
You need to put together a team of experts, but you don’t have the expertise to know what you’re looking for.
Sound familiar? Finding the right team is an uphill struggle even when you know what you’re doing. When you put together a specialized team like a Salesforce support crew, you can face even bigger problems. The solution: Managed Services.
Here are seven reasons why Salesforce Managed Services is a better option than hiring.
1. Focus On Your Core Business
Building and maintaining an internal team for any area of your business draws focus away from what you do best. Multiply that for the many areas of expertise you need, and valuable time soon drains away.
So how do you stay focused on what you built your business to do? Managed service solutions hold the answer.
With a team of experts on hand, you can take the pressure off your internal recruitment and free up time to focus on what you’re good at. That’s an advantage many of your competitors will lack when they’re trying to do everything themselves. With that leverage, you can carve out more space in your industry and aim for greater heights.
2. Secure Flexible Support
A managed services team can offer you flexible support. This means that you can choose the level of support that you need and scale up or down as your needs change. This is in contrast to hiring a full-time team, where you would need to commit to a certain number of resources, even if you don’t need them all the time.
Your industry’s ecosystem could change at a moment’s notice, putting pressure on your business to change with it.
With the flexibility of managed services, you can respond to those changes to avoid choppy waters and capitalize on opportunities. Flexibility has languished as an underrated business trait for years, but we’ve all seen how globe-shaking events can change the business world at a moment’s notice.
3. Find Peace of Mind
When you outsource your Salesforce administration to a managed services provider, you can rest knowing that your data is in good hands. They will regularly backup your data and have a disaster recovery plan in place in case something goes wrong. They’ll also handle all of the software updates and security patches, so you don’t have to worry about it.
This peace of mind has a value of its own, especially when you consider the cost of losing data or dealing with a security breach. You also won’t need to commit internal company bandwidth to the lengthy task of setting up a recovery plan, plus all the training and procedures that go with one.
With digital threats being some of the greatest that a business can now face, it’s hard to overestimate the value of this peace of mind.
4. Keep Costs Down
One of the biggest benefits of using a Salesforce managed service is that it can save you money in the long run. When you partner with a provider, they will handle all of the heavy lifting when it comes to Salesforce. This includes tasks like system administration, data migration, and user training. As a result, you can free up your internal resources to focus on other areas of your business.
The savings made in salaries, benefits, and other associated costs can be used to reinvest in other areas of your business or offset the cost of the managed services. In many respects, managed services pay for themselves.
Another cost-saving aspect of managed services is the potential reduction in downtime. When you have a team of experts on hand, they can quickly resolve any issues that arise so that your business can stay up and running. With most businesses now almost wholly reliant on their tech, that can make an incredible difference to your profits.
5. Deploy Best Practices
When you work with Salesforce service management, you gain access to their team’s knowledge and expertise. This means that you can benefit from their best practices when it comes to using Salesforce. Additionally, your team can help you avoid common mistakes that organizations make when implementing Salesforce.
This is especially valuable when you’re first starting out with Salesforce or if you are new to using a CRM. By working with a provider, you can get your Salesforce implementation right the first time. That solid foundation then becomes a platform for future growth. You can think of it as an upfront investment in your future success.
6. Increase User Adoption
If you’ve ever introduced new software to a company, you may already be aware that the effort does not end at launch. Getting your company to use the software as intended and leverage the technology to improve overall performance and output can be a challenge.
Managed services can help drive user adoption by helping communicate the importance and value the technology provides. Having a team of experienced Salesforce experts can help you navigate issues that can arise during and post launch.
By providing adequate onboarding and training for employees you can ensure that you’ll reach and exceed adoption goals.
7. Customize Your Solution
When you use Salesforce managed services, you can be confident that you’re getting a solution tailored to your specific needs. The provider will take the time to understand your business goals and objectives and then create a solution that is designed to help you meet those goals.
So you’re not only getting Salesforce administration. You’re also getting Salesforce support that suits your business. This is a level of customization that you simply can’t get with an out-of-the-box solution.
The Many Arguments For Managed Salesforce Support
You can see by now that there are quite a few reasons to consider using managed Salesforce support services over hiring someone in-house. When you outsource your Salesforce administration, you free up your internal resources, get access to best practices, and can even save money in the long run.
Ready to get started with a Salesforce managed service solution? Book a call with us today.