A Fractional Administrative Support Team is an alternative for supporting your Salesforce business instead of hiring a full-time support person. You’ll have access to a team of certified Salesforce professionals instead of just one person.

This team consists of Project Managers, Client Leads, Salesforce Administrators, Salesforce Developers, and Architects, as well as professionals in specialized areas like CPQ, Marketing Cloud and Service Cloud, to name a few.

And you’ll only pay for what you use and need, whether daily, weekly or monthly.

The average salary for an experienced Salesforce Administrator or Developer, plus employee benefits, healthcare and variable compensation, is well into the 6-figure category.

It can take up to 6 months before a hired SaaS expert can be productive. Most small businesses do not have the budget, time, or staff to hire or train a Salesforce resource.

Budget and training challenges are difficult enough, but turnover for cloud employees with in-demand skills is about 40%, which puts SMBs in a constant state of onboarding new employees every 18 months.

Best practices and styles vary among Salesforce professionals. For example, Architects and Product Owners are needed to lead requirements gathering and determining which resources are required for implementation. Some days, an Admin is required for basic reporting and dashboard needs, or onboarding new Salesforce users. Occasionally, a Developer is needed to implement flows, or develop a custom Lightning component with APEX controller.

Rarely does an SMB require all of these roles at once. An outsourced services subscription offers a blended team for a flat rate.