Managed Services Support for Salesforce

  • Custom Training & User Adoption Program Development Develop training & user adoption strategies, build custom training content and deliver training through multiple methods including live classroom training, virtual classroom, learning management systems and train the trainer.
  • Salesforce Communities, Sites & Customer Portal Empower your workforce, customers and partners with strategically targeted intranet, portal and social collaboration tools powered by Salesforce Communities and Salesforce Chatter that increase communication, innovation and productivity.
  • Salesforce1 Mobile & Custom Application Development Craft engaging mobile experiences, applications and responsive websites leveraging the Salesforce1 mobile development platform to drive engagement, improve the customer experience and drive productivity across web and social channels.

Strategic Advisory Services

  • Cloud Technology Roadmap – Nuage Group will work with your business and technology leadership teams to define a strategic plan, build and prioritize a list of initiatives and develop capital and operational budgets to move your organizations technology solutions into the cloud.
  • Salesforce Enterprise Architecture – Nuage Group can help your organization leverage Salesforce platform across the enterprise, designing custom solutions or integration Salesforce with your existing ecosystem.
  • Staffing Front-Office Assessment – Nuage Group will evaluate your current state systems, people and process and provide a detailed capabilities assessment to help your organization identify and quantify potential transformation efforts.

Implementation Services for Salesforce Sales Cloud

  • Increase Sales Productivity Log calls, respond to hot leads and work opportunities anywhere, anytime and on any device to improve productivity.
  • Build Your Pipeline Keep a single shared customer profile company-wide and know you are looking at the same up-to-date account and activity across the organization.
  • Improve Your Win Rate Connect your team and your data with Salesforce Chatter and operate your business on one platform keeping everyone informed for any deal, anytime and anywhere.
  • Better Forecast Accuracy Track and exceed growth targets with real-time dashboards, business performance reports and powerful analytics.

Implementation Services for Salesforce Service Cloud

  • Increase Agent Productivity Connect agents to customers through the agent console and deliver stellar service to your customers across the organization.
  • Improve Customer Satisfaction Mobile access to customers means faster customer service and more satisfied customers with improved first-call resolution.
  • Better Customer Retention Create engaging communities where customers help each other and themselves with an online knowledge base and access to live agent chat support.

To find out more
Contact Us

Nuage Group
9595 Six Pines Drive, Suite 8210
The Woodlands, TX 77380
Phone: (281) 815-0051