Managed Services

Our Managed Services offering is perfect for any business that has implemented Salesforce and requires administration and development support on a day-to-day basis.

Why Choose Managed Services?

It is not always cost effective to hire full-time Salesforce administrator(s) for several reasons:

– The salary expectations of experienced, certified salesforce administrators is significantly higher than most comparable IT positions.

– In most cases, the volume of support work does not justify a full time administrator.

– A single administrator will have a limited skill set, which may necessitate using consultants or other costly resources.

We make Salesforce work for you.

We overcome these obstacles by:

– Providing a pool of experts that are certified and experienced in all aspects of Salesforce

– Giving you 24/7 support! You never have to worry about staffing and managing ‘on call’ schedules

– Handling all of your production support issues and service requests as needed, so that you only pay for what you use

– Monitoring your system and handling all of the housekeeping needs, such as Salesforce upgrades, license management, storage, etc.

– Allotting a block of monthly hours to be used for any type of support or service request